Lunch and Learn with Lindsay – Issue 107 – Emotional Intelligence and Self Awareness

Welcome to the second issue in our Emotional Intelligence (EI) series. You can read last week’s issue here which introduces what EI is.

Emotional Intelligence is made up of 5 domains – Self Awareness, Self Regulation, Motivation, Social Skills and Empathy. 

In this issue we’ll consider “Self Awareness” and what you can do to develop your competency in this domain.

Self-Awareness

If you’re self-aware then you know how you feel. You will also know how these emotions and your resulting actions and behaviours can affect the people around you. 

So, how can you develop your self-awareness?

1. Always favour curiosity over judgment.  This is the foundation to all learning. 

2. Consider the ABC model I shared in my archive Lunch N Learn issue here and shown in the image below.  Your (B) Behaviours will have (C) Consequences.  Favouring assertive behaviour over agressive or passive behaviour is key to ensuring more positive (C) Consequences of course. 

3.  Build up an impressive vocabulary of emotional labels.  In it’s simplest form you can collate these emotional labels running through the alphabet.  From Anger to Zeal, there’s a fantastic resource to get you started in an archive Lunch N Learn issue here.  As emotive creatures, the sheer number of emotions we experience is pretty incredible – being able to acknowledge and label these emotions is a true EI competency in the Self Awareness domain.
 
3.  Conduct a Personal SWOT –  This is an effective exercise in ensuring you are constantly striving for high performance and achievement.  In essence you are gaining a snapshot of “you” at a moment in time. The resulting information can be hugely insightful.  After conducting a Personal SWOT you’ll have feedback on where you are, what you know, what you don’t know, where you want or need to go and what’s next in your career, learning and life journey.  You can read more about Personal SWOT here.    
4. Seek out feedback – not only from your supervisors (called “downwards feedback”) but also from your subordinates (called upwards feedback).  Feedback is a much under-utilised tool and something that every single one of us can tap into.


 

Share:

More Posts

Become a truly exceptional EA by combining strategy, finance, marketing and leadership know-how in this accessible and accredited blended-learning Programme. The Mini MBA is for Senior & Executive Assistants who want to master business and leadership skills.

The knowledge and skills you will learn will be equally useful within your professional role and personal lives.

IAM are one of the oldest professional bodies for business and administrative managers in the UK.

During your period of study with Your Excellency Limited, you will have Student Membership status of the IAM.

When you achieve your qualification, you’ll be able to take advantage of a preferential Your Excellency alumni rate and upgrade to full membership status.

Existing IAM members are eligible for 15% discount on listed training prices.

Your Excellency offers professional accredited training through the SFJ Awards.

SFJ Awards are the Ofqual regulated Awarding Organisation for the Level 3 Award in Professional PA and Administration Skills and Level 4 Certificate in Office and Administration Management.

Reserve your place on the SFJ Awards Qualifications

Grow your confidence and study for an accredited, industry recognised professional qualification.

RESERVE YOUR PLACE ON THE MINI MBA

Places are VERY limited for each cohort and every programme of our Mini MBA sells out fast.